Operations Manager

What we're looking for:

The operations manager will be responsible for the planning, coordination, and execution of events. This role requires a blend of operational expertise, project management skills, and a passion for delivering memorable experiences. The successful candidate will manage all aspects of event operations, from logistics and vendor management to on-site coordination and post-event evaluations.

Role Accountability and Duties:

• Event Planning and Coordination:
  • Oversee the operational planning and execution of events from inception to completion
  • Develop detailed event plans, including timelines, budgets, and resource allocation.
• Logistics Management:
  • Manage event logistics, including venue selection, setup, and teardown.
  • Coordinate transportation, accommodations, and catering services as required.
  • Ensure all technical requirements are met, including AV equipment and staging.
• Vendor and Supplier Management:
  • Source and negotiate with vendors, suppliers, and contractors.
  • Establish and maintain strong relationships with external partners.
  • Monitor vendor performance and address any issues that arise.
• Team Management:
  • Conduct pre-event briefings and training sessions for team members.
  • Foster a collaborative and positive working environment.
• On-Site Event Management:
  • Serve as the primary point of contact during events, addressing any issues that arise promptly.
  • Ensure all event elements are executed according to plan and to the highest standards.
  • Oversee the setup, execution, and breakdown of event activities.
• Budget and Financial Management:
  • Develop and manage event budgets, tracking expenses and ensuring cost-effectiveness.
  • Prepare financial reports and provide recommendations for cost-saving measures.
• Client and Stakeholder Communication:
  • Maintain regular communication with clients and team, providing updates and addressing concerns.
  • Collect feedback from clients and attendees to assess event success and areas for improvement.
• Post-Event Evaluation:
  • Conduct post-event evaluations to assess outcomes and identify areas for improvement.

Qualifications

What you bring to the team:

Qualifications:

• Proven experience (typically 18 2-3years) in event planning and management.
• Strong organizational and multitasking skills, with the ability to manage multiple events simultaneously.
• Excellent communication and interpersonal skills.
• Proficiency in event management software and tools.
• Ability to work under pressure and handle unexpected challenges effectively.
• Flexibility to work irregular hours, including evenings and weekends, as required.

Preferred Qualifications:

• Experience using in Aventri/Stova, Evessio, Crowdcomms
• Experience organising conferences and awards ceremonies
• Strong network of industry contacts and vendor relationships.

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