Operational Service Manager

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Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).

Our Values

• We are KIND
• We are OPEN
• We pursue EXCELLENCE

We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.

People for Patients. Our People, our Patients, our Priority

Job overview

We are looking for a confident and enthusiastic Operational Manager to work within Obstetrics and Gynaecology. The post will be cross site, requiring you to work in both York and Scarborough Hospitals. You will be an experienced and compassionate leader, supporting operational, administrative and clinical teams to deliver high quality care.

You will have an interest in service improvement and will be a responsive and autonomous leader. The post will provide you with an opportunity to work closely with colleagues enhancing Obstetric and Gynaecology pathways including the Maternity Improvement Programme and ensuring timely access to acute and planned care. You will benefit from the support of your peer managers, clinical leads and the senior management team.

In joining the Trust, you will have access to a wide range of staff benefits including health and wellbeing support, finance schemes and discounts.

If you would like to further information, please do not hesitate to contact us for an informal chat about the role.

Main duties of the job

You will be responsible for the operational management of Obstetric and Gynaecology within the Family Health care group delivering high quality, effective and efficient care to patients.

The post holder will report to the Senior Operational Manager for Family Health and work in partnership with senior colleagues within the Care Group and the wider Trust, to ensure delivery of the portfolio of services and activities within a clinically and financially sustainable model.

The post holder will be responsible for the day-to-day line management of administration and clerical functions within the Care Group.

Interviews will take place on Friday the 3rd of January.

Working for our organisation

Our benefits

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

• 27 days holiday rising to 33 days (depending on NHS Trust service)

• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.

• A variety of different types of paid and unpaid leave covering emergency and planned leave

• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

• NHS Car Lease scheme and Cycle to Work scheme

• An extensive range of learning and development opportunities

• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person specification

Skills & Attributes

Essential criteria

• Ability to assimilate & co-ordinate various agendas prioritising appropriately.
• Ability to function effectively as part of a team and relish the opportunity to influence and inspire.
• Ability to use initiative, exercise judgment, resolve problems and stay calm under pressure.

Desirable criteria

• High degree of report writing skills.

Experience & Knowledge Required

Essential criteria

• Experience of management in the NHS, including operational management , budgetary management and service improvement

Desirable criteria

• Experience as well as knowledge of all activity targets and managing waiting lists

Education, Qualifications and Training

Essential criteria

• Graduate/Degree level qualification or equivalent experience

Desirable criteria

• Management qualification
• Study at Master's level

Aptitude & Personal Qualities

Essential criteria

• I have an active and passionate interest in and knowledge of issues affecting the NHS

Please note that some of our substantive vacancies may be available on a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.

DBS Checks

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment. By applying you are agreeing to this undertaking. If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments. The charges are currently £27.38 for a standard check and £55.38 for an enhanced check. The level of check will be determined by the post you are applying for.

Please note that Volunteers and Bank only staff will not be charged.

The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants in accordance with the Gender Recognition Act 2004. This is known as the sensitive applications route, and is available for all levels of DBS check - basic, standard and enhanced.

The sensitive applications route gives transgender applicants the choice not to have any gender or name information disclosed on their DBS certificate that could reveal their previous identity. To contact the sensitive applications team, please telephone 0300 106 1452 or email sensitive@dbs.gov.uk.

Agile and Flexible Working

We are committed to helping all staff balance their work with other commitments and have recently launched our new Agile and Flexible Working policy to support this, entitling all staff to request flexible working from day one - for all posts. We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Employee Assistance Programme (EAP)

All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.

Relocation Package

The Trust offers a generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss relocation further, please speak to the recruiting manager at interview.

A bit more about us and the surrounding area

York and Scarborough Teaching Hospitals NHS Foundation Trust is situated in a fantastic part of the country that is home to two national parks, a beautiful coastline, and the city of York - consistently voted one of the best places to live in the UK. We provide a comprehensive range of acute hospital and specialist healthcare services for approximately 800,000 people living in and around York, North Yorkshire, North East Yorkshire and Ryedale - an area covering 3,400 square miles.

Our annual turnover is approaching £0.5bn. We manage eight hospital sites and have a workforce of around 10,000 staff working across our hospitals and in the community.

Sponsorship

If you require sponsorship to work in the UK, check you are eligible under the UKVI points based system online. Not all jobs we advertise are eligible for sponsorship.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Operational service manager (PDF, 472.6KB)
• Our Strategy at a glance 2018-2023 (PDF, 54.1KB)
• Guidance for Applicants (PDF, 798.8KB)
• Relocation Offer Information (PDF, 134.7KB)