Head of People

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About Roma

Salary - £70,000 - £75,000

Working pattern - We operate a flexible hybrid working model where colleagues are expected to work in our Manchester-based office 2 days a week

Welcome to Roma Finance - a multi-award-winning specialist lender based in Manchester.

Since 2008, we've built our reputation on delivering flexible, tailored finance solutions that help property investors, developers and landlords unlock opportunity and realise their ambitions. From bridging and refurbishment loans to development and buy-to-let finance, we understand that every project is unique - and our lending reflects that.

We combine professionalism, integrity and innovation to deliver exceptional value, fast decisions and outstanding service. Our experienced, collaborative team is driven by a shared passion for excellence and continuous improvement, ensuring every customer and partner receives a genuinely personal experience.

As an independent and forward-thinking lender, we continue to evolve - investing in our people, technology and community to create a positive impact and help more people achieve more through property.

The role

As we continue on our exciting growth journey, we're evolving how we work - enhancing our systems, processes, and structures to support scale, efficiency, and an outstanding employee experience. At the same time, we're deeply committed to protecting and nurturing the culture that makes Roma unique: friendly, entrepreneurial, and people-first.

We're now looking for an experienced and forward-thinking Head of People to play a key role in this next chapter. This is a strategic and hands-on position, ideal for someone who thrives in a growing business and enjoys balancing transformation with everyday operational delivery.

You'll shape the future of our people function - leading HR transformation, developing our leadership capability, embedding learning and career growth, and ensuring our policies and practices evolve in line with new legislation and our core values, which are pragmatic, approachable, personable and reliable. Your work will help us build the infrastructure, skills, and environment where our people and our business can thrive together.

Key Responsibilities

Culture & Engagement

• Champion Roma's people-first culture, ensuring it continues to thrive as the business scales.
• Lead initiatives that strengthen engagement, belonging, and wellbeing across the organisation.
• Maintain a strong, values-led employee voice through regular communication and feedback mechanisms.

HR Transformation & Operational Excellence

• Lead the transformation and optimisation of HR systems, processes, and service delivery to enable a scalable, efficient, and data-driven HR function.
• Drive continuous improvement in the use of HR technology (including BambooHR) to enhance accuracy, reporting, and employee experience.
• Streamline core people processes (recruitment, onboarding, payroll, performance, and reward) for consistency and effectiveness.
• Organisational design

Learning, Development & Career Growth

• Design and implement a structured Learning & Development framework, including career pathways, leadership development, and succession planning.
• Partner with managers to embed a coaching culture and ensure every employee has opportunities to grow and develop.
• Introduce clear capability frameworks that support both personal and organisational growth.

Policy, Compliance & Governance

• Review, modernise, and maintain all HR policies and the employee handbook - ensuring full compliance with current legislation while reflecting Roma's culture and tone of voice.
• Ensure fair, transparent, and consistent application of all policies and procedures.
• Provide expert advice to leaders and managers on employee relations and people risk management.

Employee Relations & Day-to-Day HR Support

• Act as the key point of contact for employee relations matters - providing hands-on guidance on disciplinary, grievance, performance, and absence management cases.
• Coach and support managers to handle ER issues confidently and in line with best practice.
• Manage complex or sensitive HR cases directly when required.
• Oversee and mentor your direct report, ensuring day-to-day HR administration, documentation, and processes run smoothly.

Strategic People Partnership

• Partner closely with the Executive Committee to align the people strategy with business priorities and growth plans.
• Use people data and analytics to inform decisions and measure impact.
• Support organisational design and workforce planning to ensure Roma has the right structure and skills for future success.

Person Specification

Qualifications:

• CIPD Level 7.

Experience & Attributes:

• Proven experience as a senior HR professional (Head of HR, HR Manager, or equivalent) in a growing, people-focused business.
• Strong track record leading HR transformation, including system/process improvements and building scalable infrastructure.
• Hands-on experience managing employee relations and advising managers on complex cases.
• Demonstrated success in developing and delivering L&D and career development programmes.
• Comprehensive understanding of UK employment law and HR best practice.
• Strategic thinker with a proactive, practical approach - comfortable operating at both strategic and operational levels.
• Commercially aware, data-driven, and people-oriented.
• A natural culture champion with strong emotional intelligence, communication and integrity.
• Experience in Financial / Professional services would be desirable

Why Join Roma Finance?

You'll join a values-led business with an exceptional culture and ambitious growth plans. As Head of HR, you'll have the opportunity to shape how we work, build future capability, and lead transformation - while keeping Roma a place where people grow, belong, and succeed together.

Benefits

• 25 days annual leave + bank holidays. + option to buy up to 3 days extra (after successful completion of probation)
• Private Medical
• Employee Assistance Programme
• Mental Health First aiders (including all people managers trained)
• Health Cash Plan (enrolled immediately)
• Employee Engagement Surveys
• Training & Development Opportunities
• Pension scheme (enrolled after 3 months)
• Life Assurance Scheme - death in service 4x salary
• Discretionary Commission or Annual Bonus scheme
• Annual Salary Reviews
• Employee of the Month recognition scheme
• Length of service recognition for 5+ years
• Quarterly team events
• Annual Christmas party
• Annual Employee Day (offsite)
• End of Month team lunches
• Team socials

Recruitment Agencies;

We operate a strict PSL and will not accept any unsolicited CVs sent to any member, employee, representative or business unit of the Pilot Group. Any unsolicited introduction will be treated as a CV 'sent in kind' and as such we reject all liability to pay any such fees for an unsolicited introduction.