Head of Demand Planning Inventory & SOP

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Head of Demand Planning, Inventory & SOP, Harlow - 37.5 Hours, Hybrid

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d'être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

The role:

Accountable withing Operations for the functional disciplines of forecasting, inventory planning and replenishment, and product lifecycle planning.

Responsible for the design, deployment and optimised Sales & Operations Planning process to drive business decision making and deliver both tactical and strategic business goals and objectives through best-in-class supply chain performance.

What you'll do:

Team Leadership:

• Lead the Demand Planning and Inventory Replenishment team, ensuring accountability for forecasting, inventory management, stock policy, Sales and Operations Planning (S&OP), and budget management.
• Develop and mentor team members within the Operations organisation, fostering their growth and professional development.
• Promote a culture of continuous improvement within Operations, encouraging a positive, progressive, and collaborative working environment.
• Collaborate with the Leadership team to deliver strategic business projects and initiatives.

Functional Leadership:

• Develop and implement advanced forecasting techniques and methodologies to enhance cost performance, product availability, and customer service.
• Establish and manage inventory policies, including safety stock, replenishment parameters, and order quantities to optimize cash-to-cash cycle times.
• Develop and deploy Key Performance Indicators (KPIs) such as forecast accuracy, bias, fill rates, Inventory Turnover (ITO), and cost-to-serve metrics.
• Monitor and manage budgetary control for inventory categories including free issue stock, promotional gifts, Point of Sale (POS) materials, and uniforms.
• Optimize demand planning and inventory management technologies (Infor M3) to drive efficiency and results.
• Identify and implement continuous improvement opportunities using data and analytical expertise, providing thought leadership for supply chain planning.

Sales and Operations Planning (S&OP):

• Lead the local S&OP process, conducting formalized, monthly cycles with all relevant stakeholders.
• Collate and validate demand and supply plans, ensuring alignment with budgets and business strategies.
• Identify and communicate constraints, risks, and opportunities to enhance business decision-making.
• Contribute to European and global S&OP processes, acting as a liaison for local, regional, and global supply and demand issues.

Strategy:

• Contribute to the UK Supply Chain and Operations strategy, ensuring competitive business advantages.
• Support the development of the UK 5-year plan and longer-term business goals.
• Collaborate with Global Supply Chain colleagues to implement a cohesive global strategy that respects local legal frameworks and business needs.

You are:

• An experienced Supply Chain Leader with the natural ability to provide leadership and mentoring.
• Someone with strong interpersonal skills with the ability to influence and build strong business relationships.

• Passionate about interpreting complex data sets with the ability to translate into purposeful communications.
• A leader, with excellent team development skills with strong communication skills.

You have:

• Educated to degree level in Engineering, Operations, Business Management, or other equivalent qualification.
• 10-15 years' experience as a Senior Supply Chain Leader, specifically within planning.
• Previous experience working within a global, complex organisation.
• Proven experience in demand planning, inventory management, and supply chain strategy.

• Advanced knowledge of forecasting techniques and inventory management policies.
• Proficiency with demand planning and inventory management technologies, particularly Infor M3.
• Excellent analytical skills with the ability to identify and implement continuous improvement opportunities.
• Excellent problem-solving skills with a solutions driven mindset.

We have:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands.
• Unique products and innovative services.
• A commitment to Social & Environmental Responsibility embedded in our raison d'être .
• A caring and inclusive corporate culture.
• Development and training opportunities.
• Attractive compensation and benefits.
• We Care Day - Volunteering.
• A flexible work environment, with up to 2 days of remote working per week.

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com