Deputy Director for Quality and Safety

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Job overview

As one of the largest and highest profile Foundation Trusts in the UK, UCLH NHS Foundation Trust comprises the state-of-the-art University College Hospital and six leading-edge specialist hospitals, providing world-class acute and specialist services locally, nationally and internationally.

An opportunity has risen for Deputy Director of Quality and Safety to join the team.
The postholder will be responsible for implementation of the patient safety incident response framework (PSIRF) including patient safety improvement, claims and inquests and through the head of quality for the CQC compliance, clinical effectiveness, learning from deaths and the medical examiner service and risk management including all modules on the risk system InPhase.

We encourage and support professional development in all aspects of quality, making this an excellent opportunity for those looking to make a real impact in patient safety.

Main duties of the job

The Deputy Director for Quality and Safety will support the Director for Quality and Safety, leading on patient safety, overseeing central patient safety functions, and developing the Trust's patient safety approach, including PSIRF. The successful candidate will manage the Head of Quality and ensure progress in all quality and safety aspects. They will have a keen interest in patient safety and experience of PSIRF. They will also be pivotal in the leadership for patient safety partners and work closely with patient safety specialists.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England - for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the second year in a row.

UCLH top trust to work at in England - for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person specification

Knowledge and Qualifications

Essential criteria

• Master's degree or equivalent relevant experience
• Evidence of successful study at a higher level within a specialist environment of management / patient safety/ or equivalent specialist knowledge.
• Clinical background / qualification or relevant similar qualification

Experience

Essential criteria

• Significant and demonstrable experience of working in the NHS at a senior level in relevant fields including patient safety and PSIRF implementation
• Substantial experience of staff leadership and management across a range of functions.
• Significant experience of working in a large and complex health environment at a senior level and directly influencing at corporate level.

Desirable criteria

• Significant and demonstrable experience of working in the NHS at a senior level in improvement

Skills and Abilities

Essential criteria

• Ability to develop strong professional networks
• Ability to present complex information in an understandable and concise manner, drawing on different writing styles including reports, business plans, action plans, summaries and policies as necessary.
• Current in-depth awareness of incident management issues and the ability to keep abreast of ongoing developments in the field.
• Able to deliver an effective incident management function in the Trust which complies with national standards and reflects new developments.

Requirement

Essential criteria

• In depth understanding of patient safety and the patient safety incident response framework Good understanding of the wider quality agenda (e.g. claims and inquest, risk, patient complaints etc.)

Communication

Essential criteria

• Excellent strategic communication skills
• Ability to deal confidently and appropriately with staff at all levels of the organisation, including at a very senior level.
• Ability to negotiate with and influence front line and management staff at all levels, including senior managers and directors.
• Ability to work within a team as a team member or leader, including the ability to enthuse and motivate reporting staff.
• Able to work in a collaborative and facilitative working style, including the ability to encourage and enthuse others as well as work across boundaries and breakdown barriers.
• Articulate, influential and persuasive
• Able to encourage and enthuse others,
• Confident when speaking in public and at large meetings

Personal and People Development

Essential criteria

• Experience of active and appropriate staff management of directly reporting staff, including appraisal, objective setting and performance management in line with Trust policies.

Responsibilities towards promoting Equality Diversity and Inclusion

Essential criteria

• A commitment to promoting equality and diversity in the workplace and in service delivery and development including a demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected.

You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

Employer certification / accreditation badges

Documents to download

• Job description (PDF, 624.3KB)
• Functional requirement (PDF, 262.3KB)
• UCLH Values (PDF, 860.9KB)