Contract Manager Water Hygiene

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Job Description

Salary range: Grade 16 £60,573 -£62,766 p.a. plus fantastic benefits

Contract: Permanent

Hours of work: 36 hours per week

Location: Croydon

Water Hygiene Contracts Manager

Lead Croydon's water safety programme and ensure our homes are safe and compliant.

We are seeking a qualified,n experienced, and motivated Water Hygiene Contracts Manager to oversee Croydon's housing water safety programme. Acting as the designated Legionella Responsible Person, you will play a vital role in ensuring statutory compliance, protecting residents, and embedding a compliance-first, customer-first culture across our housing services.

About the role

• Lead the water safety programme, including Legionella control, written schemes of control, and remedial works.
• Act as the subject matter expert on water hygiene, ensuring compliance with regulations.
• Ensure all risk assessments are completed, and any remedial actions are completed promptly.
• Commission and manage water hygiene contracts, ensuring performance, value for money, and contractor competence.
• Provide governance assurance, incident management, and liaison with regulators such as HSE and Environmental Health.
• Develop and deliver staff and contractor training to promote awareness and embed safe working practices.
• Manage budgets of around £1.5m, ensuring effective use of resources and accurate reporting.
• Prepare monthly performance reports to present to Senior staff members.
• Manage and monitor budgets, preparing draft budget proposals each year for servicing, upgrades, and new installations.
• Work with the Business Support Manager to address all complaints and ensure enquiries are responded to in a timely manner
• Carry out one to ones, appraisals, and performance reviews with team members.
• Undertake the out of hours duty manager role on a rota basis

About you

• Strong technical knowledge, experience, and understanding of water hygiene and compliance standards.
• Qualified as Legionella Responsible Person (or substantial experience with commitment to qualification).
• Experienced in contract management, procurement, and performance monitoring.
• Excellent communication and influencing skills, able to reassure residents and work with regulators.
• A collaborative leader with strong risk management and problem-solving skills.
• Full UK driving licence

Why join us?

This is an exciting opportunity to directly improve resident safety and shape a high-profile compliance service. You'll join a supportive housing team committed to continuous improvement, innovation, and delivering the highest standards of building and resident safety. Our benefits include:

• Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive.
• Career Development: We invest in our staff and support their development.
• Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7.
• Family Friendly provisions: Generous maternity leave and family leave provisions
• Work Life Balance: Options for flexible and agile working options in line with service demand
• Make a Difference: Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management. At Croydon relationships matter and we are about strong partnerships and working together to make lasting positive change.

View our full range of Staff Benefits - Croydon Jobs Careers

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Assessment Centres: Week Commencing 9th December 2025

About Us

Croydon Council's priorities

The Council balances its books, listens to residents, and delivers good sustainable services

• Get a grip on the finances and make the council financially sustainable
• Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses
• Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
• Ensure good governance is embedded and adopt best practice
• Develop our workforce to deliver in a manner that respects the diversity of our communities

Key business plan outcomes:

• Croydon is a place of opportunity for business, earning and learning
• Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
• Croydon is a cleaner, safer and healthier place, a borough we're proud to call home
• People can lead healthier and independent lives for longer
• Croydon Council's new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.