Business Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

We are looking for a dedicated and motivated individual to provide excellent management to the Ear, Nose and Throat (ENT) service within the Specialist Surgery Directorate at Imperial College Healthcare NHS Trust.

The post holder will oversee administrative functions and provide day-to-day senior operational management for the delivery of the ENT service and processes in the department.

Candidates will have experience of effective operational management and delivery of high quality services within a busy hospital setting. The successful candidate will be actively involved in shaping the delivery of our services.

Main duties of the job

The business manager will lead a number of functions within ENT and Head and Neck services:

This will include day-to-day management of:

• All departmental KPIs e.g. PDRs, core skills training, local induction
• Local recruitment processes, including bank and agency requests
• Members of the administration team
• The annual business planning process
• The department risk register
• Departmental reporting cycle, including drafting of key reports for executive and board level committees
• Pay and Non-Pay Budget as well as Income plans

The post holder will contribute to the delivery of challenging performance targets through effective communication and liaise with staff across the Trust as well as organising and analysing complex data.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person specification

Education/ qualifications

Essential criteria

• First degree, or suitable equivalent management experience, or NHS graduate management training scheme qualification
• Recognised management qualification at postgraduate level and/or experience
• Completion of project management skills course, e.g. PRINCE2
• Evidence of continuing professional development

Desirable criteria

• Relevant postgraduate qualification

Experience

Essential criteria

• Experience of operational and staff management in the NHS
• Experience of managing budgets and resource allocation procedures
• Successful delivery of change, improvement and project management
• Ability to work under pressure with conflicting/tight deadlines
• Ability to prioritise workload and work to deadlines for both self and others

Skills/knowledge/ abilities

Essential criteria

• Excellent command of English; report/letter/business plan /project plan writing skills
• Ability to understand and summarise complex information, carry out literature searches
• Ability to analyse performance data to identify areas for improvement
• Ability to analyse, problem solve and develop practical and workable solutions to address them

Desirable criteria

• Knowledge of marketing techniques

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• ENT Business Manager Job Description (PDF, 648.9KB)
• Functional Requirements (PDF, 230.1KB)
• Our Strategy 2023-25 (PDF, 230.4KB)