Business Development Manager - Services

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Mission:

Schneider Electric is a global leader in energy management and automation. The Services division is a critical component of our operations, focussing on enhancing the lifecycle value of our products through various service offerings including consulting & advisory services, maintenance & repair, spare parts, commissioning & installation, software & digital solutions, training & education, sustainability & cybersecurity.

As a Business Development Manager within our Services Division, you will be at the forefront of our sales efforts, directly engaging with new and existing customers to promote and sell our full suite of services. You will be responsible for achieving sales targets by building and maintaining strong customer relationships, understanding their needs, and providing tailored service solutions.

Responsibilities:

Sales Execution:

• Develop and execute a sales plan for new business by researching, creating and following up on a strategic list of target accounts in focus sectors for field services.
• Proactively self-generate a pipeline of new business opportunities and manage their progress diligently through CRM (Salesforce) to a successful conclusion.
• Understand customer requirements and propose service solutions that meet or exceed their expectations.
• Work collaboratively with internal stakeholders.
• Achieve and exceed sales targets for service contracts.

Service Promotion:

• Seek new and/or maintain & expand existing long term service contracts with former cap-ex customers to help drive recurring revenue.
• Develop digital Eco-care & Eco-struxture service plan opportunities to help build long term partnerships and create predictable recurring revenue.
• Develop new consultancy business opportunities to help drive a fly wheel of future pull through business.
• Promote the full range of Schneider Electric's service portfolio, including maintenance, automation, energy management, and digital solutions.
• Educate customers on the benefits of our service solutions in enhancing efficiency, reliability, and sustainability.

Field Operations:

• Regular travel to customer sites for meetings across the UK
• Ensure all customer interactions align with Schneider Electric's standards for customer service and satisfaction.

Reporting and Analysis:

• Regularly report on sales activities, customer feedback, and market trends to the sales management.
• Use CRM tools to manage leads, track sales progress, and analyse sales data.

Team Collaboration:

• Work closely with colleagues in sales, technical support and project managers to ensure seamless service delivery.
• Participate in sales meetings, training sessions, and industry events to stay updated with product knowledge and market trends.

Skills & Experience:

• Strong interpersonal and communication skills, with the ability to negotiate effectively.
• Proficiency in CRM software and Microsoft Office.
• Excellent presentation and customer service skills.

• Self-starter - highly motivated & results driven.
• Enthusiastic about technology and service solutions, with a customer-first approach.
• Broad experience of working in a new business role
• Able to communicate complex and technical issues clearly and succinctly.
• Key understanding of sales processes and customer behaviours
• Consistent track record in customer engagement, pipeline building, opportunity qualification, deal management, deal closure & handover
• Inclusive style aligned to Schneider Electric's cultural values with high level of integrity and business ethics.

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity.

We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

"We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability."

What we offer you:

Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Learning Portal and much more.

Apply now:

Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.

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Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.