Assistant Service Manager

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Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see attached Job Description and Person Specification.

Person specification

Education and qualifications

Essential criteria

• Relevant degree, or equivalent demonstrable occupation experience.
• Evidence of continued educational and professional development

Desirable criteria

• Professional management qualification or equivalent

Occupational experience and abilities

Essential criteria

• Experience of staff involvement / participation
• Evidence of working with senior personnel
• Activity and data management using a range of computerised software
• Knowledge of NHS key policy initiatives
• Communicate sensitive information to staff regarding disciplinary, performance and grievance issues, requiring empathy.
• Effective interpersonal and influencing skills
• Ability to work with, and through others
• Demonstrable negotiation skills
• Computer literate with standard keyboard skills
• Clear and effective communication skills, verbal and written
• Effective problem-solving skills
• Analytical skills involving the comparison of a range of options in order to resolve issues and move them forward
• Decision-making skills
• Ability to prioritise and manage own time

Desirable criteria

• Experience of complex working environment
• Change management
• Team leadership ability

Personal Qualities

Essential criteria

• Must be able to demonstrate a clear understanding of core trust values and be able to articulate in practice
• Self-confidence and personal drive
• Resilient and resourceful
• Ability to work with complex individuals
• Ability to work using own initiative
• Self starter

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• JD (PDF, 520.3KB)
• PS (PDF, 424.6KB)
• Additional Information (PDF, 308.1KB)
• Our Promise (PDF, 313.3KB)
• Remarkable People (PDF, 3.4MB)