Airside Community Safety Engagement Manager

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Job Description

We are looking for a dedicated and proactive Airside Community Safety & Engagement Manager to lead and promote a culture of safety, Team work, and allocated duty within our airside operational community. This is a unique opportunity to play a key role in enhancing operational safety through communication, engagement, and partnership-building across a wide range of stakeholders including airlines, ground handlers, contractors, and airport staff.

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Responsibilities

• Develop and lead safety engagement initiatives across the airside community.
• Facilitate safety forums, toolbox talks, and training sessions to promote shared awareness and responsibility
• Organise and deliver events such as safety week.
• Partner with operational teams to identify safety concerns, trends, and opportunities for improvement.
• Promote the implementation of Safety Management Systems (SMS) and Just Culture principles
• Act as a key liaison between airport management and airside partners on safety-related matters.
• Contribute to incident investigations and follow-up actions through a combined, learning-focused approach.

Qualifications

• Strong knowledge of airside operations, safety practices, and regulatory requirements.
• Experience in safety engagement, community outreach, or stakeholder management within an aviation or operational environment.
• Excellent communication, facilitation, and social skills.
• Ability to influence and build trust across diverse teams and external partners.

Please note: Interviews for this position will be held on Thursday, 14th August 2025. Shortlisted candidates will be contacted early August to be notified of next steps in the process.

About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.