Agile Delivery Manager

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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We're looking for a passionate, high-agency Agile Delivery Manager to join VXBS.. Your mission is to chase down and remove all impediments for a dedicated scrum team so you can all concentrate on quickly and sustainably delivering value for our customers and business.

Your work will be framed by three questions:

1. Technical discovery: Do the engineers and stakeholders have all the documentation and knowledge needed to deliver value for our customers and business?
2. Delivery: What can be done to identify and remove all impediments faced by the scrum team in delivering value for our customers?
3. Agile & lean practices: How can we ensure a culture of continuous learning when it comes to agile and lean practices?

What you'll get to do

Technical discovery:

• Detailed discovery on things like payment files, bank or operational flows and systems maps
• Working with internal & external teams to develop and maintain technical documentation
• Ensuring requirements are detailed enough to take into sprint, including functional & non-functional requirements

Delivery:

• Collaborating in the writing of epics and user stories
• Doing what is needed to unblock the scrum team during the sprint
• Stakeholder management
• Reporting and managing operational delivery metrics

Agile & Lean Practices:

• Leading/coordinating standard agile ceremonies
• Suggesting improvements to agile ways of working

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

• 1 year + proven experience in an Agile Delivery Manager, Scrum Master or Business Analyst role, preferably in a software-first Fintech or start-up
• In-depth knowledge of Agile process and principles, with real experience in creating working environments that adhere to them
• Proven track record of chasing down impediments to deliver value for customers and business
• Ability to communicate equally effectively with both technical and non-technical stakeholders
• Preferably domain knowledge in Fintech - e.g. payments, FX, transaction banking or trading

Personal qualities:

• A self-starter who takes accountability for getting things done
• Top-notch stakeholder management skills, including the ability to influence colleagues in small, cross-functional scrum teams
• Analytical and commercially sharp
• Comfortable challenging the status quo and always curious about the way things work
• Great written and verbal communication skills
• Exceptional structure and attention to detail
• Comfortable working in a scale up or growth environment and as part of a wider team.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.